Complaints
At payleven, we work hard every day to provide you with the very best service possible.
We seek to improve continuously and welcome feedback in any form.
If unfortunately you are unhappy with our service then we ask you to contact us.
A Customer Relations manager will be available to ensure a prompt resolution of any issues.
In order to register a formal complaint with us, please submit the following information to:
- Your payleven account e-mail address.
- Your full name and address.
- Full details of the incident, including when it happened and if you have already contacted payleven about this.
- Why you would like to file a complaint.
We will do our best to answer your e-mail within one business day.
